Dispatch

Dispatch software for companies with their own drivers

Dispatch is where a delivery business wins or loses the day. Orders come in by phone, email and WhatsApp. Someone has to approve them, check stock, pick a driver and make sure the customer is told. Runday puts that whole job on one screen.

From order to driver in one place

Control without the chasing

Approve, hold and reject give the office a clear decision on every order. Over-limit approval means large orders do not leave without the right person seeing them. Roles and permissions keep each person to their part of the job, and the audit log records who changed what.

Dispatch software for small business

You do not need a large fleet to need dispatch software. If you have a few drivers and a whiteboard, a group chat or a stack of paper dockets, Runday replaces them with one digital record. Runday is set up with a wizard, no code. It covers your company details, logo and brand colours, your own labels for locations, drivers and vehicles, which modules are on or off, currency, time zone, tax codes, units of measure, your first location, and inviting users with roles. Your products then go into the product catalogue.

Built for distributors and suppliers

Runday suits distributors, wholesalers and suppliers who deliver their own stock: building supplies, water, gas, food and drink, and other products. Inventory stock counts sit in the same app, so dispatch and stock stay in line.

Drivers stay connected, even offline

The driver view works offline. Drivers can open their stops, capture signatures and photos, and Runday sends the records when the phone reconnects.

Customers know what is happening

Once your WhatsApp Business number and email domain are connected, Runday sends customers automated updates as the order moves: confirmed, out for delivery and delivered. The messages come from your number and your domain.

Reports and accounting

Reports show what was ordered, dispatched and delivered. Runday syncs with QuickBooks Online, Xero and Zoho Books. You can also export to CSV or invoice from Runday itself.

Your own copy

Each client gets its own copy of Runday, with its own branding and its own address, such as yourcompany.rundayapp.com. Sign-in is by invite only, and the app installs on a phone like any other app.

Questions

What does dispatch software do?

It helps you take orders, decide which ones go out, assign them to drivers and track them through to delivery. Runday also records customer sign-off with signature and photos.

Is Runday suitable for a small delivery business?

Yes. Runday is for any business that delivers its own products with its own drivers, small or large.

Can orders need approval before dispatch?

Yes. Orders can be approved, held or rejected, and orders over a set limit need approval from someone with that right.

Does Runday include route optimisation or live GPS tracking?

Runday focuses on orders, approval, dispatch, offline driver use and signed proof. Ask us in a demo about how you plan routes today.

How do I see Runday?

Email [email protected] to book a demo.

See Runday on your own deliveries

Book a demo and we will walk through your orders, your drivers and your customers. Pricing is set per client, so ask us.

Request a demo

Or read how Runday works on the Runday home page.